Service providers

This page supports Section 9 of our Privacy Policy. It lists the third parties that process personal information on our behalf in order to deliver the Service.

Each of them receives only what it needs to perform its function, and each is bound by a written contract that requires it to process the information only on our instructions and to protect it. None of them is permitted to use the information for its own purposes, and none of them receives learner information for advertising.

Current providers

Provider	What it does for us	Where it processes
Amazon Web Services	Hosting of the Service, the database, and backups	United States (Oregon)
Amazon Simple Email Service	Sending transactional email to account holders and school staff	United States
Stripe	Processing payments for paid family accounts, and holding billing records under its own retention policy	United States

Providers used only on our public marketing pages — the analytics and advertising measurement tools described in Section 8.2 of the Privacy Policy — do not operate within the learning application and do not receive learner information.

Changes to this list

We update this page when a provider is added or removed. If you are a school or institution and your agreement with us requires advance notice of a change to this list, that agreement governs and we will notify you as it requires.

Questions about a provider on this list: privacy@heliomath.com.